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I am unable to figure out why it is happening or under what conditions it is happening. It is important to note that this does not happen all the time. When I try to copy from one folder (local) to another folder (local), the copy process seems to hang up.

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OS: Windows XP Professional SP3 Build 2600 (32-bit)Īvast components installed: Only two components are installed, the File Shield and the Web Shield

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Based on my testing, my conclusion is that Avast Free v is causing the problem. I presume that was the result of Avast hooking into Explorer because Explorer on its own (no Avast installed) doesn't cause this problem and never has.Īfter I updated to Avast Free v, the native Windows copy function, on occasion, behaves erratically. I've already lost a day of work trying to track down the source of the problem and then downgrading Avast on several computers you can see why I am reluctant to do further testing right now.ĭuring my original checking Process Explorer (not Process Monitor) showed that Windows Explorer had the files open. (6) re-install the older version of Avast so that the computer will again work properly. (5) re-start Windows in Safe Mode and run Avast Clear to remove the new version of Avast (4) possibly check system because Windows didn't shut down normally

(3) do a hard re-set with power button because the open files prevent normal shutdown In order to get the information you need I'll have to I probably won't get to the testing you request any time soon. Simplest test: Copy any folder with an HTML file then try to delete or rename the copied folder.

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I consistently encountered the error on several computers running Windows XP Pro, ver 2002, SP3 and Windows 7 Home Premium, SP1 - and haven't found any without this problem - so my hunch is it should be easy to reproduce. 64)Īpparently, the latest version of Avast () doesn't release the file handles after it has checked a file.Īre you unable to reproduce the problem on Avast's test computers running Windows XP or Windows 7?

re-install an older version of Avast Free Anti-virus ( build.

uninstall the current version of Avast using Avast Clear.

The only solution that has worked for me is:

Temporarily disabling all Avast shields sometimes allowed a file deletion but not consistently.

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a completely fresh installation rather than an update of a previously installed version. 0) run from Windows Safe Mode and then re-installed a Avast Free Anti-virus downloaded from the Avast site, i.e. I uninstalled Avast using the latest version of Avast Clear (version.In order to exit Windows I have to do a hard reset with the power button. 'Windows is currently working with a file' Windows gives this error message if I try to log off or shut down: In my testing so far these problems only occur with HTML or EXE files (not TXT or DOC) and with any folder which contains an HTML or EXE file. Copying folders from one part of a disk to another is INCREDIBLY slow (20 min for 10 MB).Copying folders halts after copying only some of the files.'The action can't be completed because the file is open in System'

Some files can't be copied in Windows 7.

'Cannot delete It is being used by another person or program'

Some files can't be deleted in Windows XP.

After installing the latest version of Avast Free Anti-virus () I repeatedly had problems with file copying, deleting & renaming operations in Windows: